There Are Three Ways To Manage A Google Business Profile: Which Way Is Best For Your Business? When Google changed the name of their popular listing product from Google My Business to Google Business Profile in November 2021, there were a few other changes that came with it. One of those changes was how business Read More »

Google’s Business Messages Lets You Offer Great Customer Service With Chat It’s essential to offer great customer service if you want loyal customers or clients. The best way? Make sure your company is accessible to answer their questions when they need help. Putting your phone number and email address on your website just doesn’t cut it Read More »

When it comes to Google, changes are inevitable. And so it was really no surprise to me when Google announced in early November that the name of its local listing platform, Google My Business (GMB), was being changed to Google Business Profile. According to Matt Madrigal, VP/GM Merchant Shopping, “Moving forward, we recommend small businesses Read More »